Privacy Policy

At Holofy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this Privacy Policy carefully. By using Holofy, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Professional details, company name, and preferences
• Property Content: Videos, images, descriptions, and other content you upload
• Communications: Messages, feedback, and support requests
• Payment Information: Billing details processed through our secure payment providers

We also automatically collect certain information, including:

• Device information (type, operating system, unique identifiers)
• Log data (IP address, browser type, pages visited, time spent)
• Location data (with your consent)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

We may share your information in the following circumstances:

• With Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
• With Business Partners: Real estate agencies and property developers you choose to interact with
• For Legal Reasons: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

You may request deletion of your account and personal data at any time, subject to certain legal exceptions.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@holofy.io.

We use cookies and similar tracking technologies to collect and store information about your interactions with our services. These technologies help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve and personalize your experience
• Measure the effectiveness of our marketing

You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our services.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected, including standard contractual clauses and other approved transfer mechanisms.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: